Frequently Asked Questions (FAQs)

General Questions

What is Bibi Marketplace?

Bibi Marketplace is your go-to online destination for gadgets, devices, phone, and computer accessories. We offer a wide range of high-quality products for tech enthusiasts.

How can I contact customer support?

You can reach our customer support team via email at bibianeze10@gmail.com or by phone at +234 916 068 0167. We’re here to assist you!

Orders and Shipping

How do I place an order?

Placing an order is easy! Simply browse our product catalog, select the items you want, add them to your cart, and proceed to checkout. Follow the on-screen instructions to complete your order.

What is the shipping process?

We strive to ship your order as quickly as possible. Once your order is placed, it will be processed, and you’ll receive a confirmation email. Please allow [number of days] days for delivery, depending on your location.

Returns and Refunds

How do I initiate a return?

If you wish to return an item, please contact our customer support team with your order number and details of the item. We’ll provide you with instructions on how to return it.

What is your refund policy?

We offer a refund for eligible returns. Once we receive and inspect the returned item, we will process your refund. Please allow [number of days] days for the refund to appear in your account.

Account and Security

How do I create an account?

Creating an account is quick and easy. Click the “Sign Up” or “Create Account” button, fill in your details, and you’ll have access to all the benefits of being a registered user.

Is my personal information secure?

Yes, we take your privacy seriously. We have security measures in place to protect your personal information. You can learn more in our Privacy Policy.

If you have a question that’s not answered here, please feel free to contact us. We’re here to assist you!